Gravity Wellness

Privacy Policy

Last updated: January 2025

1. Who We Are

Gravity Wellness is a UK-based premium sauna brand. When we refer to "Gravity Wellness," "we," "us," or "our," we mean the trading entity operating this website at gravitywellness.co.uk.

2. What Data We Collect

We may collect the following types of personal information:

  • Contact information (name, email address) when you submit an enquiry or sign up for our newsletter
  • Usage data (pages visited, time on site, browser type) through analytics tools
  • Enquiry details including your product interest and message content

3. How We Use Your Data

We use your data to:

  • Respond to your enquiries and provide customer service
  • Send you our newsletter if you have opted in
  • Improve our website and understand how visitors use it
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the basis of your consent (for newsletter sign-ups), to perform a contract or take pre-contractual steps (for purchase enquiries), and our legitimate interests in operating and improving our business.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy, or as required by law. Enquiry data is retained for 3 years. Newsletter subscriber data is retained until you unsubscribe.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (the "right to be forgotten")
  • Object to processing based on legitimate interests
  • Data portability

To exercise any of these rights, contact us at privacy@gravitywellness.co.uk.

7. Cookies

We use essential cookies required for the website to function, and may use analytics cookies to understand usage patterns. You can control cookies through your browser settings.

8. Third Parties

We do not sell your personal data. We may share data with trusted service providers (such as email platforms and analytics providers) who are contractually obligated to protect it.

9. Contact

For any privacy-related queries, contact us at privacy@gravitywellness.co.uk.